Contact

Stuck, want to report a bug, or need something done to your account? Email us — we reply within one business day.

Support email

Start here for anything:

zhangqiyun2000@163.com

Common questions

I forgot my password.
Password resets are handled by a person today. Email us from the address you signed up with, subject "Password reset", and we will reset it after verifying you.
How do I cancel or get a refund?
Email the address above with your account email. See the refund policy.
How do I delete my account and data?
Email the address above, subject "Delete account". We delete your account and application data once we have verified the request.
The extension is installed but does not work.
Send your browser version, extension version and the page URL — that is usually enough for us to find it.
Feature request or bug?
Tell us what you expected and what actually happened. The more specific, the faster the fix.